Our experienced call representatives take callers through a software-driven pattern of questions that will help us identify physicians or caregivers that meet their requirements. We maintain compliance in all aspects of your HIPAA requirements in record keeping and reporting.
Our software documents the call with a confirmation letter to each caller with referral information provided (including class registration information when made). You have the option of printing these letters at your office via secure Internet for mailing or we will print and mail them for you. Letters are accessible via a Reports Menu along with other summary information about the services we provide for you.
We will maintain the physician database for you and update it with your staff changes, as they occur.
We will also offer you a hyperlink to the physician database for Web Referrals from your Website with the same physician information in an abbreviated form.